FREQUENTLY ASKED QUESTIONS
SHIPPING, RETURN & EXCHANGES
HOW LONG DOES IT TAKE FOR ORDERS TO REACH THEIR DESTINATIONS?
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 7-10 business days of your order date.
* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees.
AM I GOING TO RECEIVE MY ORDER ON TIME?
We do everything in our power to ship quickly and efficiently but unfortunately cannot guarantee a delivery date.
ARE THE ITEMS SHIPPED TOGETHER?
In most cases, items are shipped together but there are instances where you could receive more than one package.
DO YOU OFFER FREE SHIPPING?
Yes! On orders over $50.00 we offer free shipping!
CAN I CHANGE MY SHIPPING ADDRESS?
Please contact us before shipping if you'd like to change your shipping address.
DO YOU SHIP INTERNATIONALLY?
Currently, we are not shipping internationally.
CAN I GET A REFUND, START A RETURN, OR AN EXCHANGE?
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange (Items must be returned in unused condition within 14 days of the delivery date.
Refunds for items returned within 14 days of the delivery date will be credited to your original payment type. You are responsible for the return shipping cost.
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ORDER & PAYMENT
CAN I TRACK MY ORDER?
Once your order ships, you will receive an email with tracking information.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit & debit cards, Shop Pay, Apple Pay, Facebook Pay, Google Pay as well as PayPal.
CAN'T FIND WHAT YOU ARE LOOKING FOR?
Get in touch anytime clicking our CONTACT page.